Ошибка при запуске Zero Hour. "You have encountere a serious error..."

Win 7 64 bit и игра не запускается. Generals виснет при запуске, а Zero Hour пишет ошибку:

"You have encountered a serious error. Serious errors can be caused by many things including viruses, overheated hardware and hardware that does not meet the minimum specifications for the game. please visit the forums at www.generals.ea.com for suggested courses of action or consult your manual for Technical Support contact information."

Что делать?!!